Custom queues
Create saved queue views using JQL filters tailored to your team's service process.
Atlassian Marketplace apps
FlowDesk Apps builds focused workflow utilities for teams that need clearer queues, cleaner project administration, and a more reliable daily service desk experience.
Queue Manager for JSM helps Jira Service Management project teams create and maintain custom issue queues using JQL, priority groups, configurable columns, and role-based editing controls.
Create saved queue views using JQL filters tailored to your team's service process.
Organize queues into focused groups so agents can scan the work that matters first.
Limit queue editing to admins or selected project roles while keeping queue viewing simple.
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| Documentation | Queue Manager for JSM documentation |